Funl AI Privacy Policy

1. What we collect

• -Account details: name, business name, email, phone and billing address.
• -Payment details: processed by Stripe. We don't store full card numbers.
• -Usage information: how you use Funl AI, device and browser data, and log data.
• -Website data: cookies and similar tools on ai.funl.ca, including a referral cookie that records which partner sent you (kept up to 365 days).
• -Your customers' data: contacts, messages, call recordings, transcripts and AI conversations you store or create in Funl AI. We process this on your behalf and you are responsible for having the right to collect it.

2. How we use it

To set up and run your account, bill you, provide support, send service and billing notices, keep the service secure, improve Funl AI, pay referral partners, and meet legal obligations. We only send marketing email with consent as required by CASL, and you can unsubscribe at any time. We never sell personal information.

3. Text messages

If you tick the box to get texts during checkout, we use your mobile number to send reminders and help with your Funl AI setup. Message frequency varies and message and data rates may apply. You can reply STOP at any time to stop texts, or HELP for help. Ticking the box is optional and isn’t a condition of buying. We don’t sell or share your mobile number or text consent with third parties for their marketing.

4. Who we share it with

Only with providers that help us run Funl AI, under confidentiality obligations: HighLevel (platform hosting), Stripe (payments), telecom and email delivery carriers, and AI model providers that power the AI features. If you were referred by a partner, they see your name and the commission earned, not your account contents. We may also disclose information if the law requires it.

5. Where data is stored

Our providers may store and process information outside Canada, including in the United States, where it may be accessible to authorities under local law.

6. How long we keep it

We keep account information while your account is active and for as long as needed for legal, tax and accounting purposes. Account data may be deleted 30 days after your subscription ends.

7. Security

We use reasonable administrative, technical and physical safeguards, including encryption in transit and access controls. No system is completely secure.

8. Your rights

You can ask to access or correct your personal information, or withdraw consent, by emailing hi@funl.ca. We’ll respond within 30 days.

9. Children

Funl AI is for businesses and is not directed at anyone under 18.

10. Changes

We’ll post any updates here and change the date above.

11. Contact

Privacy Officer, Milgrom Marketing Inc., Wasaga Beach, Ontario, Canada. Email: hi@funl.ca