AI
Features

Everything you need. Nothing you don't.

Nine core modules, one platform, one price. Here's what's included in Funl AI.

Unified inbox

Every channel your customers use, in one thread.

SMS, email, voicemail drops, calls, Facebook Messenger, Instagram DMs, Google Business chat and website live chat all land in the same inbox. Reply from any device. Snooze, assign, tag or convert to an opportunity in one click.

  • Two-way SMS with local numbers.
  • Missed-call auto-text-back.
  • Voicemail transcription.
  • Facebook, Instagram, Google Business and webchat.

Pipelines and CRM

Every lead, every stage, every touchpoint.

Build unlimited pipelines with drag-and-drop stages. Every contact carries their full conversation history, tags, custom fields, notes, appointments and revenue.

  • Unlimited contacts and pipelines.
  • Custom fields and tags.
  • Lead scoring.
  • Revenue tracking per opportunity.

Funnel and website builder

Build pages that convert, no code, no designer.

Drag-and-drop builder with proven templates. Publish landing pages, funnels, membership sites or full multi-page websites. Fast CDN and SSL included.

  • Unlimited funnels and sites.
  • Templates for local businesses.
  • A/B testing built in.
  • Custom domains and SSL.

Automation and workflows

Reply fast. Follow up forever. Never lift a finger.

Multi-channel workflows fire on any event: new lead, missed call, form submitted, appointment booked, tag added. Wait, branch, split-test, escalate.

  • Trigger on any event.
  • SMS, email and voicemail branches.
  • If/then logic and delays.
  • Global goal tracking.

AI appointment booking

Your 24/7 booking agent.

A conversational AI qualifies leads, answers common questions and books them into your calendar. Set the tone, guardrails and qualification questions, and the AI stays on brand.

  • Handles SMS, webchat and Messenger.
  • Books directly into your calendar.
  • Escalates to a human when needed.
  • Tunable persona and guardrails.

Calendars and online booking

Round-robin, team, class or event bookings.

Shareable booking pages with automatic SMS and email reminders, buffer times, availability rules and calendar sync (Google, Outlook, iCal).

  • Unlimited calendars and bookings.
  • SMS and email reminders.
  • Google and Outlook sync.
  • Payments on booking.

Reputation management

More five-star reviews, on autopilot.

Ask happy customers for Google and Facebook reviews at the perfect moment. Route unhappy ones to you privately first. Monitor and reply to reviews from one dashboard.

  • Automated review requests.
  • Smart negative-feedback routing.
  • Reply from one dashboard.
  • Widget to show reviews on your site.

Reporting and analytics

Know what's working. Cut what isn't.

Real-time dashboards for calls, conversions, campaign ROI, source attribution, agent performance and revenue.

  • Attribution reports.
  • Call and conversation stats.
  • Agent performance.
  • Revenue by source.

Team and lead routing

Distribute leads by geography, skill or availability.

Round-robin, sales-team distribution or rules-based routing. Track who touched what, and how fast.

  • Unlimited team members.
  • Round-robin and rules routing.
  • Response-time tracking.
  • Role-based permissions.

Ready to see it work for you? Every lead followed up.

$997 one-time setup, then $97/mo USD. 30-day money-back guarantee.